EFFECTIVE CLAIMS MANAGEMENT

This one-day course has been structured to enhance company owners’, managers’, supervisors’, and workers’ knowledge and awareness concerning the environment in the workplace. Also included is an overview insight on regulatory requirements, global issues, and industry standards that affect construction activities across Canada.

Course Objectives:

The purpose of the course is to familiarize personnel who may be involved in managing claims effectively. Understanding WSCC legislation, modified work programs, company, and external reporting forms and requirements, effectively managing a claim, and monitoring the associated costs are all part of an effective claims management program.

Course Content:

• Definitions

• Claims Management Audit

• WSCC statistics for the construction industry

• Cost of incidents and experience Rating

• Goals of Effective Claims Management

• Implementing a Claims Management Program

• Physical Demands Analysis/job descriptions

• WSCC Claims – responsibilities

• WSCC Forms • Modified Work

• Millard Health Centre

• Ten Principles of WSCC Case Management

• Reviews and Appeals process

• Bill 26 – Directors’ benefits

• Pain and Stress Management

• Duty to Accommodate

SUMMARY:

This course is for the construction industry and the topics discussed will provide the basic fundamental knowledge required for the development and implementing an environmental management system for employers in the construction industry